Returns & Exchanges
At SHEEPDOG, we stand behind our high-performance electronics with a 30-day satisfaction guarantee. If your gear doesn't meet your tactical or technical standards, we offer streamlined returns and exchanges to keep you operational.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the electronic items you wish to return or exchange.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packaging, manuals, and accessories to ensure a full refund.
Secure Packaging
Place your electronics in a sturdy box with adequate padding to prevent transit damage and drop it off at any authorized carrier location.
Inspection & Refund
Our technical team will inspect the hardware for integrity upon arrival, and your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing